Service Information
Most manufacturer warranties apply only to manufacturing or material defects during normal residential use and do not include damage caused by misuse or normal wear and appearance changes that occur with all furniture products.
For manufacturer warranty parts or service you will need to call or email the manufacturer's Customer Service Department using the links below. They will need to know the model number or name, the date of delivery, and a serial number or date of manufacture for many manufacturers, particularly for motion furniture because of variations in component parts. If you have lost your original sales receipt, please email us at Service@BlackledgeFurniture.com and we will email you back a copy of your purchase information.
For out of warranty service needs we have listed below some third party service companies and also some do-it-your-self service information for simple service issues. To get the best life from your product also remember to read and follow our product care and cleaning guidelines, as well as those of the manufacturer. For many common furniture service issues you can often find service information or videos on the internet.
Manufacturer Warranty Coverage Summary
Full Listing of Manufacturer Service Contact Information
Quick Service Email link for Flexsteel Furniture or call 563-556-7730
Quick Service Email link for Sunset Home - Stanton or call 866-597-5295
Manual Recliner & Motion Furniture Care Information
Power Recliner & Motion Furniture Care Information
Bedding Products Warranty Information
Upholstery Fabric Cleaning Guide - For information on removing stains and soiling from fabrics.
Leather Cleaning and Care Guide - For Leather Master care products.
Cleaning Sustain performance fabrics
Sectional Sofa Placement and Connection Issues
Sunset - Stanton Upholstery Dis-assembly Re-assembly Guide
ServeCo Furniture Service Company
Nationwide service provider for both manufacturer warranty and non warranty furniture service with 5 star Google reviews and an A+ Better Business Bureau rating. They can provide parts and service for most major manufacturer's products.
Manufacturer Warranty Information -
La-Z-Boy Parts and Warranty Service
Because of marketing and product support changes by La-Z-Boy to favor their exclusive gallery stores, where they can maintain higher pricing, we have discontinued use of the line in favor of better value manufacturers. Although we tried to continue as a parts and service provider, they have indicated that they prefer to handle their warranty parts and service through their Gallery stores. Click the link above to go to their Warranty Service page for complete information and Gallery referrals. If you have lost your original purchase information, please drop by the store and we can give you a duplicate receipt. If you have standard parts or service needs, you can also call our Service Manager to see if we might still have local parts available. If you are doing the service yourself, please review the service manuals and videos below for guidance.
La-Z-Boy product service videos.
La-Z-Boy Product Manuals
SERTA Mattress Warranties
Simmons - Beautyrest Warranties
Temperpedic Mattress Warranties
Uniters Pure product protection Service Center - For information on protection warranties and claims.
Ultra-Shield Fabric & Leather Protection Warranty Registration - To register your warranty or contact Ultra-shield.
Ashley - Millennium (MILL-) consumer direct parts ordering You will need the Model Number and Serial Number from the product label as well as the date of purchase from your sales invoice.
Electrical Recliner & Motion Service Information
Electrical Recliner and Motion Furniture Trouble-Shooting Guide
Limoss system Troubleshooting Guide
LImoss reference catalog of part numbers
OKIN system Troubleshooting Guide
OKIN reference information and troubleshooting video
Non-Warranty recliner parts from Amazon.com
Email our Service Manager for other contact information