Manufacturer Warranty Summary

 

All warranties are against material or manufacturing defects only under normal residential use by the original purchaser.    Unless specified otherwise by the manufacturer on specific styles, damage to furniture from use by individuals weighing over 250 pounds is generally not warranted.   Part warranties do not include any allowance for in home problem analysis, transportation, installation, or related service labor after the expiration of the  labor warranty period, which is usually 1 year from the date of delivery and limited to current availability of the parts.

 

Aspen Home (ASPN-)

1 year:  Labor

10 years: PARTS -  Wood parts and components

1 year: PARTS - Electrical components

 

A-America (AAME-)

1 year: Parts and labor

 

Millennium – Ashley – Signature Design (Mill-) (Serial number required)                                                                                                                                       

1 year: Labor

5 years: PARTS - Springs, Frame, Recliner metal mechanism

3 years: PARTS - Sleeper sofa mechanisms and mattresses

1 years: PARTS - Fabrics, Leathers, Cushioning, Electronic  components, Wood items

 

Best Home Furnishings (BEST-)   (Serial number required)

1 year: Labor

2 years: PARTS - Recliner & lift chair mechanism, Frame, Electrical

1 year : PARTS - Cushioning, Springs, Fabric and leather seams

 

Bed Technologies  (BEDT-)

10 years: except starter models

 

Bench Master Reclining Chairs (BENM-)

1 year: PARTS only, No Labor allowance

 

Northwest Home – Emerald  (NORT-)

10 years: PARTS - Upholstery Frame, Springs

5 years: PARTS - Recliner mechanisms

2 years: PARTS - Electrical recliner components, pocketed coil seat springs

1 year: PARTS - Fabric & Leather seams, cushion foam

 

Flexsteel  (FLEX-)     (DPC Number and Order number required)

1 year: labor

Limited Lifetime : PARTS – Springs, Frame, Reclining mechanisms, premium seat cushion foam, feather filling other than for compaction

5 years : PARTS : Sleeper mechanisms and mattresses, Electrical and mechanical components, Standard seat cushion foam

1 year : PARTS : Wood items, Fabrics, Leathers, fiber filling, Battery packs, Pumps

 

Hillsdale Furniture (HILL-)

1 year: PARTS

 

Howard Miller (HMIL-)

2 years: Floor clocks

1 year: Other clocks or furniture items

 

Hooker (HOOK-)

1 year: All items

 

Intercon (INTC-)

1 year: All items

 

International Design (INTL-)

1 year: Labor

8 years: PARTS – Frames and Springs

1 year: PARTS – Recliner & lift mechanisms, Electronics, Sleeper mechanisms, Fabrics, Leathers, Cushions

 

La-Z-Boy  (LAZB-)       (Mfg. acknowledgement number required, contact La-Z-Boy for service.

1 year: Labor, major components only

Limited lifetime: PARTS -  Springs, Regular reclining mechanisms, Sleeper mechanism, frames

5 years: PARTS - Premium seat foam in recliners

3 years: PARTS - Electrical components,  Lift mechanisms, sleeper mattresses

1 year: PARTS - Fabric seams, Leathers, Standard poly foam cushions, other

 (Replaced parts must be returned to La-Z-Boy)

 

Mac Motion – Oslo (MACM-)

1 year: Parts & labor

 

Magnussen – Presidential  (MAGN-)

1 year: PARTS

 

Night and Day (NIGH-)

1 year: Parts and Labor

 

Oak Craft  (OAKC-)

1 year: Parts and Labor

 

Omnia (OMNI-)

1 year: Labor

Limited lifetime: PARTS – Frame, Springs

3 years: PARTS - Leathers with recommended care, Recliner mechanisms, sleeper mechanisms & mattresses, cushioning.

 

Pulaski Furniture (PULK-)

1 year: Parts and labor

 

Riverside Furniture   (RIVR-)

1 year: Parts and labor

 

Rowe Furniture  (ROWE-)

1 year: Labor

Limited lifetime: PARTS – Frame, Springs

5 years: PARTS - Foam seat cushions, Sleeper and swivel rocker mechanisms

3 years: PARTS - Sleeper mattresses

1 year: PARTS - Feather cushions, Fabric seams, Leather, Back pillows

, zippers

 

Simmons (SIMM-)

10 years: Most current models (requires law label return)

20 years: Advanced Motion Adjustable bases (Ergo service)

1 Year: Basic adjustable base

 

Southern Motion – Superior (SMOT-)   (Serial number required)

1 year:  Labor

7 years: PARTS - Regular Reclining mechanisms

5 years: PARTS – Frame, Springs, Sleeper mechanisms, Mattresses, Cushions

3 years: PARTS - Lift chair mechanisms & motors

1 year: PARTS - Wands & other electrical components, Lumbar units, Fabric, Leather

 

Steve Silver (SSIL-)

1 Year: Labor

5 years: PARTS - Reclining mechanisms, Frame, Springs, Cushioning

3 years: PARTS - Power reclining motors

1 year: PARTS -Wands & other electronic components, Fabric, Leather, Wood items

 

Sunset Home (SUNS-)  (serial number required)

1 year: Labor

Limited Lifetime: PARTS Frame, Springs, Recliner mechanisms, cushions

10 years: PARTS - Premium sleeper mechanisms & mattress

5 years: PARTS - Electrical components & motors

2 years: PARTS - Standard sleeper mechanisms & mattresses

1 year: Fabric seams

 

Palettes by Winesburg (PALE-)

5 years: Wood items and construction

1 year: PARTS – Hardware and other components

 

Tempur-Pedic  (TPED-)

10 years – exchange

 

Winners Only  (WINN-)

1 year: PARTS