Bedding products warranty information
Print a Mattress Service Information Form
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Blackledge Furniture Services Division
Call our Service Manager at 753-4851 for a free estimate on your product service needs.
Email our Service Manager regarding a service issue.
Standard service charges for non warranty service 07-01-2008
In home service or Transportation charges - (After 1 year from date of delivery)
Pick Up and redelivery for in store or manufacturer service in local delivery areas $90 Pickup and redelivery outside of our local delivery area (up to 100 miles from store) $130
In-Home Service, inspection and estimate, or bedding service exchanges after the 1st year (local) $49 In-Home Service, inspection and estimate, or bedding service (outside of local area up to 100 mi.) $75 Plus $30 per hour for service labor after the first half hour.
Vendor Service Center round trip freight charges (In addition to the local pick up and return charge) Flexsteel Upholstery $60 Stanton Upholstery $40 For vendor service charges for other vendors, please contact our service manager.
Repair Services and Parts -
Bedframe Parts- Nylon inserts $2.50, Standard bedframe casters$4.00, Rug Roller casters $5.00 Cross arm clips $3.00
Upholstered Furniture Services -
Adding 2 wheel nylon casters to an item $24.00 for a set of 4 casters, installed
Additional cushioning materials to make cushions firmer or fuller- ( prices are per cushion up to 4' long, installed )
Extra 1/2" Dacron wrap for seat cushions $25 for non-buttoned cushions, $30 for buttoned cushions. Polyurethane foam inserts for seat cushions $25 for non-buttoned cushions, $30 for buttoned cushions. 3" foam inserts for zippered back cushions $30, per cushion. 3" foam inserts for non-zippered back cushions $40+, per cushion
Increasing firmness of the spring deck on an upholstered item by a adding rear mid support rail to limit spring motion range- $99 (where possible), Front and rear firmness increase (where possible) $149
No sag sinuous wire seat spring replacement - $40 for the first spring, $25 for each additional spring
Recliner Services -
Replace up to 2 worn or broken rivets , (when possible) with high strength bolts $79; Mechanism replacement ( both sides, labor only, parts usually are free ) $99 Lubrication of mechanism (free with other shop work) $9
Replacement Parts (parts only, uninstalled) -
Lift recliner controller wands, $45 Lift recliner power transformers $45, Lift recliner motor & drive units, $239 Massage chair controller wand, $39, Massage chair transformers $29, massage chair vibrator motors, $24 Swivel bases - Flat 8" x 8" ball bearing swivels, $19.95 if taken, $24 installed; Chair swivel base with legs, $49.95, $54 installed Platform rocker spring units for rocking recliners, $12.95 per side taken, 16.95 installed.
Wooden Furniture repairs -
For damage that is not covered under the manufacturer's warranty you may want to get an estimate from a private furniture repair person. Check the classified services section of the newspaper or phonebook. We can also provide repair services at our normal hourly labor rate of $30 per hour including general materials. Gluing and filling broken items typically costs $25 to $75 plus transportation charges, if needed, but our service manager can give you a more accurate estimate. Please call us at 753-4851.
Replacement lamp sockets - 3 way lamp sockets installed $9.95
Clock service - After the 1 year warranty period, includes in home service for floor clocks, inspection and adjustment labor. $59
All other non-warranty repair or modification labor is $30 per hour plus any major parts required. Bring in your damaged item or call our service Manager for a free estimate at 753-4851